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FAQ

Frequently
Asked
Questions

Does OnPoint accept my/my patient’s insurance?

OnPoint is always striving to help to the best of our ability. If you want to make sure we cover your insurance, please feel free to give us a call at 832-939-8480.

Who do I contact at OnPoint Lab if I have a question?

Feel free to contact OnPoint Lab with any questions at any time at 832-939-8480. Our staff will be happy to assist you.

What are the urine screening cutoffs and methodologies?

OnPoint screens urine specimens through enzyme immunoassay (EIA). An immunoassay is a test that uses antibodies to detect the presence of drugs and other substances in urine. The initial screening process does not measure the specific amount of drug present in urine samples. It will either show a positive or negative result, meaning there is the presence or absence of a certain chemical in the sample.